Beyond Products: Strengthening Business Ties with Joseph Michelli, Ph.D.
I was so honored that one of the great customer experience gurus had me on his podcast as a guest to reflect on our collaboration to help salespeople build strong customer connections. We share insights from Janus Labs, emphasizing the importance of trust, personalized service, and relationship-building skills, drawing on experiences from industry leaders like Michelli and Dr. Robert Cialdini.
Make it stand out.
Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.